Maine Cancellation Policy page ko bhi aapke naye brand name QuickFix UK aur naye links ke mutabiq complete update kar diya hai:
Effective Date: August 25, 2025
Company: QUICKFIX UK LTD (Company Number 13445366)
Registered Office: Office No 3a, 703 Stockport Road, Manchester, England, M12 4QN
This Cancellation Policy outlines the terms under which customers and service providers may cancel confirmed bookings made through the QuickFix UK mobile app or website (https://quickfixuk.co.uk).
QuickFix UK serves as a digital platform connecting customers with independent service professionals. All bookings are subject to this policy in accordance with the Consumer Rights Act 2015 and UK consumer protection regulations.
Customers can cancel a booking directly through the app or by contacting support@quickfixuk.com.
a. Free Cancellation Window: Cancellations made at least 2 hours before the scheduled service time qualify for a full refund.
b. Late Cancellations: Cancellations made within 2 hours of the scheduled time may incur up to 100% of the booking charge, depending on the provider’s travel or preparation status.
c. Missed Appointments (“No-Shows”): If the customer is unavailable or unreachable when the provider arrives, the booking will be marked as a no-show, and no refund will be issued.
d. Repeated Cancellations: Repeated last-minute cancellations may result in temporary account restrictions or a requirement to pre-pay for future bookings.
a. Advance Notice: Providers should cancel only in exceptional circumstances and must give as much notice as possible, ideally more than 2 hours before the appointment.
b. Impact on Customers: If a provider cancels, the customer will receive a full refund or may choose to reschedule with another provider at no extra cost.
c. Provider Accountability: Frequent or last-minute cancellations by a provider may lead to account review, reduced visibility, or suspension from the QuickFix UK platform.
QuickFix UK recognises unavoidable situations such as illness, emergencies, or extreme weather. In such cases:
Cancellations will be assessed individually;
Proof may be required (e.g., medical note or photo evidence);
Partial or full refunds may be approved at the discretion of QuickFix UK support.
Customers can cancel in one of the following ways:
Via App: Go to My Bookings → Select Booking → Cancel.
Via Email: Send details (name, booking ID, and reason) to support@quickfixuk.com.
Via Support Chat: Use the in-app help centre to submit a cancellation request.
All cancellations are time-stamped, and eligibility for refunds is calculated from the moment we receive your request.
QuickFix UK may deduct transaction or processing fees applied by payment gateways for cancellations made by the customer.
No additional fees are charged when the cancellation is initiated by a provider or QuickFix UK itself.
Neither the customer, provider, nor QuickFix UK shall be held responsible for cancellations caused by events beyond reasonable control, including natural disasters, power outages, transport strikes, or public emergencies. In such cases, bookings can be rescheduled or refunded without penalty.
QuickFix UK may modify this Cancellation Policy at any time to reflect operational or legal changes. The updated policy will be posted on our website and within the app. Continued use of our services signifies acceptance of the revised version.
For all cancellation-related inquiries:
QUICKFIX UK LTD
📍 Office Address: Office No 3a, 703 Stockport Road, Manchester, England, M12 4QN
📧 Email: support@quickfixuk.com
🌐 Website: https://quickfixuk.co.uk
